Follow up

What often separates a good salesperson from a bad one is follow up.

Did you actually seek out answers to the more technical questions I had on the call?

Did you share the documentation and resources I asked for?

I’m always surprised how often these steps get missed. Quality of sales interaction is a huge reflection on the customer experience. If you’re thorough with good follow through, that’s a good sign you’re a company I want to work with.